Question 1

What is your reservation policy?

Accepted Answer

We accept reservations for groups of 6+ by phone at 216-622-7773. All other parties will be added to a waitlist upon arrival.
 
Please note: Your entire party must be present to be seated. We will only hold a table for 15 minutes before moving to the next party on a waitlist.
 
We are a small restaurant with limited space and must take this policy very seriously to provide all guests with a great experience with reduced wait times. Thank you for being so understanding!

Question 2

How does your waitlist work?

Accepted Answer

Our host starts a waitlist during busy times. Guests can leave their name and phone number with the host upon arriving. The host will call or text you when your table is ready. When contacted, there is a 5-minute window in which you must arrive back to the restaurant. Your entire party must be present at that time or we cannot seat you and will have to move to the next waiting party.
 
We are a small space and must take this policy very seriously in order to provide all guests with a great experience with reduced wait times. Thank you for your understanding!

Question 3

Are dogs allowed on the patio?

Accepted Answer

Yes! Dogs are allowed on our patio. Dogs are not allowed inside our building at anytime (with the exception of service animals).

Question 4

Where is your parking?

Accepted Answer

We are located in a renovated house in Historic Tremont. Due to the unique location of our cafe, we do not have a parking lot. Guests should plan to find street parking nearby. Please abide by parking regulations on signs and please DO NOT block driveways.

Question 5

Did I see Lucky's Cafe on the Food Network?

Accepted Answer

Yes! We were featured on the Food Network for:
 
- Biscuits and Gravy, Reuben, & Granola |  Food Network's Diner's, Drive-In's & Dives, 2009
- Biscuit's and Gravy |  Food Network's Best Thing I Ever Ate, 2011
- Lamb Burger & Sweet Corn Griddle Cakes | Food Network's Diner's, Drive-In's and Dives, 2020
- Baked Mac N' Cheese | Food Network's Diner's, Drive-In's and Dives, 2020

Question 6

How do I request a donation for a charity or event?

Accepted Answer

We love supporting local causes! Donation requests can be emailed to luckyscafemanager@gmail.com. 
 
Please note, we recieve a lot of donation requests and try to support as many as we can with our limited resources. Please understand that we cannot say yes to every request.

Question 7

What holidays are you open?

Accepted Answer

We are open every day except Tuesdays and open on all holidays except Christmas Day & Thanksgiving Day.

Question 8

Do you have gluten free options?

Accepted Answer

We are a small space with a small kitchen. We also make most of our items from scratch in house, including: bread, scones, biscuits, and more. There is always a risk of cross-contamination.
 
Some of our items can remove the gluten if bread is taken off the plate. For example, the shipwreck, canoewreck, or omelette are made without gluten as long as the toast or banana bread is removed from the plate. Special dishes and soups may be gluten free, please ask your server for current options.
 
Please notify your server of any allergies.

FREQUENTLY ASKED QUESTIONS